Shipping policy

At [STORE NAME], we aim to make your shopping experience simple and reliable. Here’s everything you need to know about shipping and delivery.

1. Shipping Methods

We offer Standard Shipping through trusted courier partners.

  • Delivery Time: [X–X BUSINESS DAYS]
  • Shipping Cost: [SHIPPING COST]
  • Free Shipping: [FREE SHIPPING CONDITION, if applicable]

Available shipping options and charges will be shown at checkout.

2. Order Processing

Orders are usually processed within [PROCESSING TIME] business days after payment confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

3. Tracking Your Order

Once your order is shipped, you will receive a tracking number/link via email, SMS, or WhatsApp.

Please allow [24–48 HOURS] for tracking information to become active.

4. Delivery Delays

Delivery times are estimates and may be affected by weather, holidays, courier delays, incorrect addresses, or other circumstances beyond our control.

If your order is significantly delayed, contact us at [EMAIL ADDRESS] with your order number.

5. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within [X DAYS] of delivery.

Please provide your order number and clear photos/videos of the product and packaging. We will review the issue according to our Return & Refund Policy.

6. International Shipping

[STORE NAME] currently [DOES/DOES NOT] offer international shipping.

If available, international customers may be responsible for applicable customs duties, taxes, and import charges.

7. Contact Us

For shipping-related questions:

[STORE NAME]
Email: [EMAIL ADDRESS]
Phone: [PHONE NUMBER]
Business Address: [BUSINESS ADDRESS]